Privacy Policy

At OwnYourMark, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our store, we may collect the following types of information:

• Personal details – name, billing/shipping address, email address, phone number.

• Payment information – processed securely via Shopify Payments, PayPal, Klarna, or Stripe. We do not store card details.

• Order history – purchases, returns, and account details.

• Technical data – IP address, browser type, device information, cookies, and browsing behaviour.

• Marketing data – preferences and communication history (if you opt in).

2. How We Use Your Information

We use the information collected to:

• Process and deliver orders.

• Communicate with you regarding purchases, enquiries, and support.

• Send marketing updates (if you consent).

• Personalise your shopping experience.

• Analyse and improve our website performance.

• Comply with UK and EU legal obligations (e.g. tax, accounting, fraud prevention).

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

• Shopify – our e-commerce platform.

• Payment providers – Shopify Payments, Klarna, PayPal, or Stripe.

• Shipping and delivery partners – to fulfil your orders.

• Service providers – IT, analytics, and marketing support.

• Legal authorities – if required by law.

4. Marketing, Analytics & Third-Party Tools

We use trusted third-party tools to improve your experience and grow our business:

• Google Analytics – tracks website usage and customer behaviour.

• Meta (Facebook/Instagram Pixel) – helps us show relevant ads and measure results.

• Email Marketing Providers (e.g., Klaviyo/Mailchimp) – only if you subscribe to our newsletter.

You can opt out of targeted advertising at any time through your account settings or by managing cookies.

5. Cookies

Our site uses cookies to:

• Remember your preferences.

• Keep your shopping cart active.

• Analyse site performance.

• Deliver personalised ads.

You can disable cookies in your browser settings, but some site functions may be affected.

6. Data Retention

We keep your personal data only as long as necessary to fulfil your order, comply with legal obligations, or resolve disputes.

7. Your Rights (UK & GDPR)

Under UK data protection law, you have the right to:

• Access the data we hold about you.

• Request corrections or updates.

• Request deletion of your data (where legally possible).

• Withdraw consent to marketing at any time.

• File a complaint with the UK Information Commissioner’s Office (ICO).

8. Age Restrictions

Our store is not intended for individuals under the age of 18. We do not knowingly collect information from children.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

OwnYourMark
📧 Email: ownyourmarkuk@gmail.com